Euro Clearing satisfaction survey
Societe Generale conducts a satisfaction survey of client banks and financial institutions that use its Euro clearing services every two years.
According to the 2016 survey of 800 institutions, 90% of our clients consider our services very good or excellent. These figures are on the rise compared with the previous survey in 2014. The importance of payment processing, investigations and level of expertise is roughly equal.
The most important factor is payment processing, and our resident bank clients pay close attention to the accuracy of our payment processing services.
Thank you very much for the time you put into this survey. The results will enable Societe Generale to make targeted efforts to better meet customer expectations while continuing to provide high-quality services.