create, access and manage your inquiries online
This new innovative tool allows you to create access and manage your inquiries online, communicate with our teams and generate your own statistics.
SogeSearch is our next generation inquiry management system, replacing our previous system ITsClear. This new interface gives you access to a number of innovations, in example allowing you to generate inquiries directly online. The inquiries created will then be automatically transferred to the adequate department, which will be able to give it the necessary attention without delay.
You may also input new elements or communicate with our services via a messaging system. A simple and straightforward interface sums up your current files opened in our books and displays their status.
The system also allows you to edit statistics showing the main causes of file openings, which will allow you to target improvements and improve your STP rates, and thus lower your costs and improve your customer satisfaction.